The Bike Rack Shop Terms & Conditions Buying from The Bike Rack Shop website does not affect your statutory rights. |
The Bike Rack Shop is part of the Kamperis-Autorack company. We pride ourselves on having technical knowledge of allt products that we sell and always endeavour to offer a high level of customer care and courtesy. We are a genuine retail motor business and visitors to our showroom are welcome (we are not just a mail order box and pack concern!) |
Delivery / Stock & Shipping: Goods in stock are normally delivered within 48 hours of order. Out of stock goods will not be charged until ready for despatch and confirmed as still required by the customer. Customers will be informed of out of stock items before charge or despatch of any part of the whole order. The Bike Rack Shop delivery charges are for UK mainland only. Certain post code areas are subject to carriers surcharge (e g Highlands & Islands) - if a surcharge applies we will inform you before despatch. PLEASE NOTE THAT THE DELIVERY CHARGES ON THE WEB SITE DO NOT INCLUDE SURCHARGES. |
Goods Returns: Goods correctly supplied will only be accepted for return within Seven days of receipt and will be subject to a 10% re-stocking charge, unless exchanged for other goods. The customer must pay for the return carriage cost for correctly supplied goods and must obtain proof of despatch and delivery from their chosen carrier. Incorrectly supplied or damaged goods will be exchanged by The Bike Rack Shop and will include full refund of any return carriage. |
The Bike Rack Shop will not be liable for any consequential loss to the customer, i.e. labour / fitting charges, work loss due to delivery problems etc. |
Purchase Security: Your credit card details will be sent to us via an encrypted e-mail as shown by the appearance of the padlock symbol in your browser during the purchasing process. If you do not feel comfortable in sending details via e-mail, telephone orders can be taken. |
The Bike Rack Shops products products are normally delivered within 2 working days (please allow an extra day to allow for unforeseen circumstances). Certain areas may be subject to carrier's surcharge, ie. Scottish Highlands and Offshore Islands. In this case we will not charge your Credit Card before confirming costs. Please Note that some out of stock items may be forwarded to you direct from our suppliers/manufacture who may use an alternative carrier to those listed above. However, the same delivery time periods will still apply. Please feel free to contact us on 01296 658607 if you require greater clarification of delivery arrangements. PLEASE NOTE - All items will require a signature on delivery. Damaged items
